Bajimat Privacy Policy

Bajimat (https://bajimat.bio) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how Bajimat collects, stores, and uses your personal information.

This Privacy Policy applies to all services, mobile apps, websites, and related offerings on the bajimat platform. By creating an account or using our services, you are deemed to have fully accepted this Privacy Policy.

We believe every user should have full control over their own data. That is why we are completely transparent about what we collect and only gather what is truly necessary. The core goal of the Bajimat Privacy Policy is to earn and maintain your trust.

Under the Bajimat Privacy Policy, we collect information in two ways — directly from you and automatically.

Directly Collected Information

The following information is collected when you register on Bajimat, manage your account, or contact us:

• Full name, email address, and mobile number
• Date of birth (for age verification)
• Residential Address
• Copy of national ID, passport, or driving license (for KYC)
• Payment details (bKash, Nagad, Rocket numbers)
• Profile Picture (optional)

Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and geographic location (up to city level)
• Device type, operating system, and browser information
• Login time, session duration, and access logs
• Gaming activity, bet history, and transaction records
• Browsing behavior collected via cookies and tracking technologies

Bajimat uses the information it collects only for specific purposes outlined below. It is never used for any other purpose without your consent.

• Account Management: To complete registration, login, and account verification.
• KYC Verification: To verify age and identity, and to prevent fraud.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve support tickets and complaints.
• Security: To detect unauthorized access, money laundering, and fraud.
• Responsible Gaming: To monitor your gaming behaviour and prevent harmful patterns.
• Legal Compliance: To comply with regulatory requirements and licensing conditions.
• Marketing: To send you relevant offers and promotions with your consent.
• Development: To improve platform performance and enhance user experience.

Bajimat does not sell your personal information to any third party. However, limited data may be shared in specific circumstances:

When Information Is Shared

• Payment Provider: Only the necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
• Technology Service Provider: With hosting, cloud storage, and cybersecurity partners who are bound by strict confidentiality agreements.
• Law Enforcement: In response to a court order or a valid request from a government authority.
• Licensing Authority: For mandatory reporting to regulatory authorities.
• Fraud Prevention: Verified against international gaming industry blacklist databases.

The Bajimat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

What Cookies We Use

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as language and theme.
• Performance Cookies: Analyzes page load times and user behavior.
• Analytics Cookies: To understand how our platform is being used.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

Bajimat does not retain your personal information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of active account use and a minimum of 5 years after closure.
• Transaction Records: Minimum 7 years as required by financial regulations.
• KYC Documents: 5 years for legal compliance.
• Gaming Logs: 2 years for security and dispute resolution purposes.
• Support Conversations: 1 year after the issue is resolved.

Under the Bajimat Privacy Policy, you have the following rights over your personal information:

Bajimat is strictly for users aged 18 and above. We do not collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Accounts are not activated until age verification is completed through the KYC process.
• If any minor's information has been collected inadvertently, it will be deleted immediately.
• If you have any concerns, parents or guardians should contact us immediately.

Strong security is a cornerstone of the Bajimat Privacy Policy. We use industry-leading technologies and practices to keep your information safe.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Access Controls: Only authorized staff can access the information they need.
• Real-Time Monitoring: Suspicious activity is detected in real time.
• Data Backup: Regular backups ensure that no data is ever lost.

To keep your account secure, use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

Bajimat reserves the right to modify or update this Privacy Policy as needed.

• You will be notified by email or via an on-platform notification whenever significant changes are made.
• Updated policies take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Copies of previous versions are available upon request.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Support in Bangla
• Response Time: Typically within 1-3 business days